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FAQs

It’s normal to have some questions about donating. From medical questions to accessibility needs or donating as a team. We may already have an answer ready for you in our FAQs.

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Check eligibility

Find out if you are eligible to donate blood, plasma or platelets by taking our quiz, check recent travel and find out what questions we ask to determine your eligibility.

Eligibility

Donation 101

Everything you need to know, from go to “whoa, you saved lives.” Find out about the donation process, what to expect on the day, common myths and help if you're feeling nervous.

Donation 101

Previously told no?

Things have changed and you may be eligible now. Read about some of the recent eligibility changes to vCJD, sexual activity, tattoos, low haemoglobin and more.

Learn more

After your donation

About to donate or looking for recovery tips? Take a look at this handy guide to know what to expect – whether it's your first time, or you're a veteran life-saver.

After your donation

Contact us

We're here to help, whatever you need. Chat to Jamie, our AI assistant, to answer any general questions you have or pick another way to get in touch.

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