Contact

Still haven't found what you're looking for?

If you would prefer to speak to us, call 13 14 95

Our call centre opening hours are Australian Central Daylight Time (ACDT)

Monday-Friday: 7:30am-7:00pm
Saturday-Sunday: 8:00am-4:30pm
National public holidays: 8:00am-4.30pm

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Other numbers to know

Milk donation enquiries:
1300 459 040

Microbiome donation enquiries:
1300 441 227

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Send us an email

Got a specific question that hasn't been answered or any feedback for us? Send us a message and our support team will get back to you.

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Send us a letter

Prefer to contact us the old-fashioned way? Send us a letter to: Australian Red Cross Lifeblood 100/154 Batman St, West Melbourne, VIC 3000

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Frequently asked questions

Get quick answers to you most asked questions. We may already have an answer from what others have already asked us.

Health professionals

Lifeblood provides 24-hour nationwide access to Medical Officers (for post donation advice). Transfusion Medicine Specialists and our Customer Service Delivery team.

Visit Health professionals contact page

Media

Got a media enquiry, or looking to film in one of our centres? Check out the Lifeblood media centre for our latest media releases and statements, image and video library, or to contact our media team.

Visit our media centre