Don’t have an account?
Select the donation type you’d like to make
Want quick answers to quick questions? Click the chat icon to access Jamie, our AI assistant, to answer any general questions you have about Lifeblood and blood donation.
Find what you need
Book a donation online
Logging in (or registering) is the quickest way to book a blood donation, change your booking or manage your personal details.
Log in or register
Download our app
If life's easier on your mobile phone, download our 'Donate Blood' app for all your blood donation needs.
Find out how
Frequently asked questions
Get quick answers to your most asked questions about donating blood, coronavirus and more.
Check our FAQsSubmit your enquiry
Got a specific question? Send us your details and we'll get back to you asap.
If it's really urgent, don't hesitate to phone us – simply scroll down for details.
Tell us how you're feeling
If you've got a suggestion, complaint or compliment, we'll see how we can put your voice to good use:
Send us your suggestion
Send us a complaint
Give us a compliment
Give us a call
Sometimes it’s easier to speak to a human. Call us on 13 14 95 with any question, from eligibility to technology.
Check your time zone first
Note: our opening hours are Australian Central Daylight Time (ACST).
- Monday-Friday: 7.30am-7pm
- Saturday-Sunday: 8am-4.30pm
- National public holidays: 8am-4.30pm
Other numbers to know
- Phone calls may be recorded for quality or training purposes. Call 1300 606 833 if you'd prefer that your phone call isn't recorded.
- For enquiries about breast milk donation, call 1300 459 040.
- For enquiries about microbiome, call 1300 441 227.
Write to us
We love hearing from you. If writing is how you prefer to get in touch, send your feedback to one of the addresses below.
- Head office
-
PO BOX 354, South Melbourne, VIC 3205
- Australian Capital Territory
-
Donor Services Manager
17 O'Riordan Street, Alexandria, NSW 2015 - New South Wales
-
Donor Services Manager
17 O'Riordan Street, Alexandria, NSW 2015 - Northern Territory
-
Donor Services Manager
Level 6, 30 Currie Street, Adelaide, SA 5000 - Queensland
-
Donor Services Manager
44 Musk Avenue, Kelvin Grove, QLD 4059 - South Australia
-
Donor Services Manager
Level 6, 30 Currie Street, Adelaide, SA 5000 - Tasmania
-
Donor Services Manager
100-154 Batman Street, West Melbourne, Vic 3003 - Victoria
-
Donor Services Manager
100-154 Batman Street, West Melbourne, Vic 3003 - Western Australia
-
Donor Services Manager
290 Wellington Street, Perth, WA 6000
Need to request access to personal information we may have on file? Download and complete this form, then submit your enquiry or post it to us.
Media
Got a media enquiry, or looking to film in one of our centres? Check out the Lifeblood media centre for our latest media releases and statements, image and video library, or to contact our media team.
Health professionals
If you’re a health professional and have any specific individual enquiries or for your organisation, please reach out to the relevant contacts.
