Contacts

Health professionals

Lifeblood provides 24-hour nationwide access to Medical Officers (for post donation advice), Transfusion Medicine Specialists and our Customer Service Delivery team.
 
We can also offer advice regarding our products and services when your local health provider's clinical or laboratory specialists need additional support. Check your State/Territory below to find the relevant contact details.

After hours, please contact Customer Service Delivery who can refer you to an on-call Lifeblood Transfusion Medicine Specialist if required.

For Red Cell Reference visit here and for Transplantation and Immunogenetics Services visit here.

If you need to make a complaint you can do so here.

Australian Capital Territory

Medical Services
Phone: 1300 669 054
Fax: 02 9698 3979
Reception phone: 02 9234 2444
Level 3, 17 O'Riordan Street, Alexandria, NSW 2015

Customer Service Delivery
Phone: 02 6206 6024 or 0411 095 344
Fax: 02 6206 6029
Open Monday to Friday 6am-2pm

New South Wales

Medical Services
Phone: 1300 669 054
Fax: 02 9698 3979
Reception phone: 02 9234 2444
Level 3, 17 O'Riordan Street, Alexandria, NSW 2015

Customer Service Delivery
Phone: 1300 478 348
Fax: 02 9234 2050
Open 24 hours

Northern Territory

Medical Services
Phone: 1300 669 054
Fax: 08 8223 5833
PO Box 13, Adelaide Rundle Mall, SA 5000

Customer Service Delivery
Phone: 08 8928 5116 or 0411 758 025
Fax: 08 8927 5461
Open Monday to Thursday 8.30am-5pm, Friday 8.30am-3pm

Queensland

Medical Services
Phone: 1300 669 054
Fax: 07 3838 9421
44 Musk Avenue, Kelvin Grove, QLD 4059

Customer Service Delivery
Phone: 07 3838 9010
Fax: 07 3838 9400 or 07 3838 9401
Open 24 hours

South Australia

Medical Services
Phone: 1300 669 054
Fax: 08 8223 5833
PO Box 13, Adelaide Rundle Mall, SA 5000

Customer Service Delivery
Phone: 1300 136 013
Emergency phone: 0400 880 409
Fax: 08 8225 8199
Open 24 hours

Tasmania

Medical Services
Phone: 1300 669 054
Fax: 03 9694 0108
PO Box 354, South Melbourne VIC 3205
100-154 Batman Street, West Melbourne, VIC 3003

Customer Service Delivery
Phone: 03 6215 4122
After hours phone: 0419 517 249
Fax: 03 6215 4197
Open Monday to Friday 6.30am-6pm

Victoria

Medical Services
Phone: 1300 669 054
Fax: 03 9694 0145
PO Box 354, South Melbourne, VIC 3205
100-154 Batman Street, West Melbourne, VIC 3003

Customer Service Delivery
Phone: 03 9694 0200
Fax: 03 9694 0245
Open 24 hours

Western Australia

Medical Services
Phone: 1300 669 054
Fax: 08 9221 3031
290 Wellington Street, Perth, WA 6000

Customer Service Delivery
Phone: 08 6390 0101
Emergency phone: 08 9325 3030
Fax: 08 9221 1215
Open 24 hours