New South Wales coronavirus update

New South Wales coronavirus update

See the latest about COVID-19 and donating blood in New South Wales.

Is it safe for people to donate with the current community transmission?

Our donor centres are very low risk places to visit and we are taking all necessary steps to ensure that stays the case.

Lifeblood facilities are strictly regulated by the Therapeutic Good Administration, and as such our ongoing operating procedures must always comply with the highest safety and hygiene standards, including extensive cleaning.

The risk of transmission remains very low, due to the many measures already in place to minimise the risk of infection including:

  • restricting access to essential staff only with no visitors
  • implementing social distancing in all work areas and common areas in our donor centres 
  • installing additional hygiene stations
  • a clear directive that unwell staff should not come to work
  • supporting working from home where possible
  • generous leave entitlements and support for employees who are unwell or required to self-isolate or quarantine. 
  • face masks for all staff and donors in line with government requirements.

We also require all donors to complete a questionnaire aimed at protecting both them, our staff and donors and the person who may receive their blood.


Do donors need to wear a mask when they donate at a NSW donor centre? 

Yes, as face masks are currently mandatory in NSW donor centres. This is to ensure the safety of our staff and donors whilst donating. Medical masks such as a surgical face masks provide consistent protection so we strongly encourage donors to wear surgical face masks rather than cloth masks when donating if possible.

Our donor centres are places of wellness, and we have implemented additional measures to ensure that remains the case during the COVID-19 pandemic.


Is it still safe to donate given the risk of community transmission in NSW?

We have implemented additional measures to ensure that our donor centres remain places of wellness during the COVID-19 pandemic.

When there is an increased risk of community transmission we implement extra precautions, including the wearing of face masks. Face masks are required in all donor centres in NSW.

If you are able to donate blood to continue to support the one in three Australians who will need blood or a blood product during their life, please do. 

To help us with maintaining physical distancing in all our centres, please ensure you book your donation in advance and come alone. Thank you for your support!


Will masks be provided for NSW donors or should they supply their own?

If you donate in NSW and do not have a mask, we will provide you with one. We strongly encourage donors to wear medical masks such as a surgical mask if possible, as cloth masks can vary more in effectiveness. If you have a cloth mask and would prefer to wear a surgical mask during your donation we can also provide you with one.


Will someone who donates in NSW be allowed to donate if they refuse to wear a mask?

No, unless they have a medical exemption. We will ask donors who refuse to wear a mask to postpone their appointment until the public health advice is updated. We are closely guided by Federal and State/Territory public health guidelines which we carefully monitor.


Will you refuse entry to a donor centre for someone who refuses to wear a mask?

Yes, if they do not have a medical exemption, because the requirement to wear masks is for the safety of both our donors and our staff and is currently recommended by the government. Donors need a valid reason but written proof is not required.


Do Albury donors need to continue to wear masks?

Yes, this is because face masks are currently required in donor centres in both NSW and Victoria. We strongly encourage donors to wear a medical mask such as a surgical mask if possible, as cloth masks can vary more in effectiveness.